Fair questions
Asked before people trust us.
Every question from the homepage, plus the ones that come up on calls. If yours is not here, ask it directly.
Do I have to replace the software I use now?
No. We connect what you already use, so nothing is switched off on day one. Where a piece is missing, we build it, and it joins the same record.
Is this AI?
The answers come from your own records. Common questions work with no AI at all. For open questions in plain words, AI reads the question and the system fetches the answer from your data. People make the decisions.
What does it cost?
In India, from ₹9,999 to ₹49,999 a month plus GST for teams of up to 25. No setup fee on the monthly plan, nothing per seat, nothing per question. Outside India we price for your market, in your currency, plus local taxes. You get the exact number in writing within 48 hours.
How fast is fast?
Websites in about two weeks. Customer apps in about four. Back office in about five. You see a live link every week while we build.
Who owns my data, and can I take the code?
Your data exports free at any time. You choose when to own the code: later, at a one time price based on what we built for you, or from day one, through a custom offer we make after learning your business. Either way, you can cancel the plan with one month’s notice.
Custom software is supposed to cost more. Why is the monthly price this low?
Two reasons, and neither is a trick. There is no licence margin, because you are not paying a vendor to fund a sales team and an enterprise roadmap you will never use. And we build with AI doing much of the drafting, which genuinely compresses the hours a build takes. We pass that on, because it is the only way custom work competes with a subscription on price.
How much does a website, app or custom software cost?
Plans run from ₹9,999 to ₹49,999 a month plus GST for teams of up to 25, depending on what you need and your team size. There is no setup fee and no per seat fee. Tell us what you need. You get one exact monthly price, in writing, within 48 hours. Want the code and IP from day one? Say so in the form, and after a conversation we make you a custom offer. How pricing works →
We already run on Excel and a few subscriptions. Do we have to replace everything?
No. We look at what you already run before proposing anything, and keep whatever is doing its job. Accounting and statutory filing belong with the specialists who track the rules, and so do email and documents. What we build is the part that is costing you: the workflow the business actually runs on, and the places where two tools disagree and somebody reconciles them by hand every month. Keep what works. We connect it, and replace only what is broken. If a packaged product covers that too, we say so on the call.
How long does a build take?
A website is about two weeks, a customer app about four, and a back office about five. The clock starts when your price is agreed in writing, and you see working software every week from the first one.
We are not in Hyderabad. Does that matter?
No, and most of our clients are not. Everything runs remotely: the weekly demo happens on a call in your hours, and progress lands in writing. Hyderabad clients can meet in person; everyone else loses nothing.
What does my monthly price include?
Included in your monthly price: hosting, backups, monitoring, Ask your business and changes to what we built. We host your system, back it up, watch it and make your changes, and keep it current as browsers and phones move on. A new module, a new app or a new connection is new work, and we quote it in writing before we start. Your data is yours and exports free at any time. Own the code later, at a one time price based on what we built for you, or from day one through a custom offer.
What does buying from you look like on paper?
A written quote with one exact monthly price is the agreement, and the number we sign is the number you pay. Billing dates are set in that signed quote, and you can cancel with one month’s notice. SamaStack is GST registered, so invoices carry GST. No setup fee. No per seat fee. Your data is yours and exports free at any time. If your company needs an NDA before the first conversation, say so when you write.
What is SamaStack, and who runs it?
SamaStack is a software studio in Hyderabad, India. It builds a business's website, customer app, back office and ad tracking as one connected system, and runs it for a monthly price. In India that is from ₹9,999 to ₹49,999 a month plus GST for teams of up to 25. Owners see the whole business on any screen and can ask it questions in plain words. SamaStack serves India first and prices for each market abroad, starting with the UAE and the Philippines. Every project is run by a former Amazon lead, Scrum Alliance certified. The same lead runs it from the first call onwards.
What size of business is this for?
Owner run businesses from a couple of people to a few hundred: distributors, manufacturers, dealers and showrooms, schools, advisory firms. Plans are priced for teams of up to 25; larger teams are quoted separately. If a packaged product would serve you better at your size, we say so on the first call.
What technology do you build with?
Well supported, widely used web technology that another developer can pick up, chosen per project and written into the quote. Nothing exotic and no proprietary platform you would be locked to. Your data is yours and exports free at any time. Own the code later, at a one time price based on what we built for you, or from day one through a custom offer.
How do I pay?
In India, by bank transfer. Outside India, by whichever method is easiest for you, agreed when we sign. Payment details are shared privately with your contract, and we will only ever ask you to pay to the account named in it. Prices exclude taxes, which apply in every country: GST in India and local taxes elsewhere.
Can I own the code from day one?
Yes. Talk to us first. We learn how your business works, then make you a custom offer: a one time build fee, and a monthly retainer that covers only running it.
Can I buy the code later instead?
Yes. Whenever you are ready, we give you a one time price based on what we built for you. No obligation.
How do I cancel?
Email us with one month’s notice at hello@samastack.com. Your data exports free.
Is there a minimum?
Plans run from ₹9,999 to ₹49,999 a month plus GST. A website on its own is a good first project: about two weeks to build, and you see how we work. Growth sits inside the same monthly range and can start on its own.
In your words
What owners ask about the day to day.
The questions that come up on calls and in the enquiry form, answered the same way we would on the call. All ten on one page →
Do I need to learn coding to get a proper website for my shop?
No. You need someone to hand you a finished site that already does the job: shows your catalogue, loads fast on a phone, and sends every enquiry to your inbox with its source attached. Learning a builder is a second job you did not sign up for. What the build looks like: pages written in your customers' words, a form or a callback request on every page, analytics connected from launch day, and the site hosted, backed up and kept current for you every month. It takes about two weeks to build. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size. Either way you never touch code.
Why am I paying for five software subscriptions my team barely uses?
Because each one was bought to fix one problem, and none of them talk to each other, so the team keeps a spreadsheet on the side anyway. One system built around how the business actually runs replaces most of them and costs less over three years. That is what a financial services group with three entities and about 25 staff did: HR, customer records, partner onboarding and management reports moved from separate tools and spreadsheets into one back office with one login. A back office takes about five weeks to build, and built together, the layers share one record, one login and one team. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size. The arithmetic, line by line →
Can a three person business have a CRM that is not overkill?
Yes. A three person business needs one list of every lead from the website, chat messages and walk ins, who is handling it, and what happens next; that is a screen, not a suite. What the build looks like: enquiries land in the list on their own with a source and a time, each has an owner and a next step, follow ups remind the right person, and one report shows which channel earns the business. Built to be understood in an afternoon, and it grows into the full back office later without a rebuild. On its own it sits at the lower end of the monthly range, and lands faster still when built with the website. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
How do I stop typing the same customer into Excel, my CRM and my invoicing?
By having one place where a customer is entered once, and every other screen reads from it: quotes, invoices, follow ups, reports. Retyping disappears when the systems are the same system. That is how a financial services group with about 25 staff stopped keeping parallel spreadsheets: customer, partner and staff records moved into one back office, and the reports now read from the same rows. What the build looks like: one record per customer, product and staff member; invoices and reports generated from it; an export to Excel whenever the accountant wants one, never an import back; money fields handled exactly, so totals match to the paisa. It takes about five weeks to build, with the core live in the first weeks. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
Is there a simpler way to run payroll for a team of five to twenty?
Yes. Attendance and leave recorded once, salary computed from them automatically, payslips generated, and a monthly report ready for the accountant, with no spreadsheet formulas to break on the first of the month. This is the HR module inside the back office built for a financial services group: attendance, leave, salary structure per employee, monthly computation and payslips for about 25 staff across three entities. Computation is exact to the paisa, and the monthly report gives your accountant what they need. As a standalone module it sits at the lower end of the monthly range and takes three to five weeks to build. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
How can my sales team see live stock across brands and warehouses?
By giving stock one home that sales, purchase and the warehouse all update from their own screens. When a salesperson quotes, they see what is actually available, not what was available last Tuesday. What the build looks like: stock by brand and by location, incoming from purchase, outgoing from sales and dispatch, low stock alerts, and the quote screen showing availability at the moment of quoting, with the warehouse side working on a phone. It suits a distributor carrying two or three brands across a showroom and a godown, or a manufacturer whose orders, production and dispatch live in separate registers today. As part of a back office it takes six to ten weeks to build. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
Our reports are typed up by hand every week. What replaces that?
A screen that reads the same records the day runs on, so it is current at nine on Monday morning without anyone typing anything. The report stops being a document somebody assembles and becomes a view of what is already there. What the build looks like: the numbers the owner actually runs the business on, orders, dues, stock, attendance, on one page, each one clickable through to the rows behind it, with the month end pack for the accountant generated from the same place. See a Monday morning running → This is the reporting layer of a back office, and it can be the first screen to go live. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
Our whole business runs on a chat group. Is that a problem?
Not for talking, which is what it is good at. It becomes a problem when orders, decisions and dues live only in the chat, because a chat has no record with a source, a time and a status, and nobody can report from it on Monday. What the build looks like: the conversation stays where it is, and the things that need a record get one. Orders land in a list with an owner and a next step, dues are visible per customer, and a customer app lets people order or book without messaging anyone. A customer app takes about four weeks to build; a back office about five. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
Our IT team has our request in a quarter that keeps moving. Can we get it built anyway?
Yes. A department can commission a written scope build that lands in weeks, documented so the IT team can inherit it whenever they are ready. What the build looks like: one call, a written scope with one exact monthly price within 48 hours, and a live link every week you can show internally. Your data is yours and exports free at any time. Own the code later, at a one time price based on what we built for you, or from day one through a custom offer. Nothing exotic and no proprietary platform, so the eventual owner is not locked to us. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
We have customers waiting and nothing for them to open yet. What is the quickest first thing?
The website, in about two weeks, with enquiry capture wired to your inbox so every interested person has somewhere to go today. It is the smallest thing we build and the best first project, because you see how we work before committing to more. What the build looks like: pages written in your customers' words, built to rank in search and to be read by AI assistants, a form on every page, analytics connected from launch day, then hosted and looked after for you. The customer app and the back office follow on the same engine. Built together, the layers share one record, one login and one team. From ₹9,999 to ₹49,999 a month plus GST, depending on what you need and your team size.
Next step
Ask us yours.
We answer within one working day. Your exact price comes in writing within 48 hours.